Terms And Conditions
COMMENCEMENT OF WORK
Agreement to work with, submission of a booking request and payment of the required deposit establishes an agreement to Fundamental Events’ (referred to as ‘FE’ in this document) terms and conditions.
PAYMENT TERMS
‘The Client’ must agree to pay a required deposit from the total quoted amount before the confirmation of any of FE’s services are locked in. The remaining balance must be paid within the terms of the due date on the invoice. The booking deposit is non-refundable unless FE is accountable for the cancellation of a booking.
If ‘The Client’ changes their mind, this deposit is non-refundable. Fundamental Events aims to provide a service that meets and exceeds a client’s needs and expectations, but after booking of a service/s has been locked in and a client has a ‘change of mind’, the initial required deposit is non-refundable.
All invoices outstanding after 14 days will have a 20% late fee added on top of the remaining balance and will be lodged with a debt collector, whose fees will be paid for at the client’s expense.
If you are having trouble or issues with paying your invoice, don’t hesitate to get in touch with us as soon as you are aware prior to the due date, so we can work out a solution that works for you or your business.
IMAGE ARCHIVING
After every event booking, our photographers will do a double backup of all images BEFORE and AFTER they have been edited. Then the FINAL EDITED IMAGES will be uploaded to Dropbox for 6months.
If the client loses their Dropbox link WITHIN the 6 months it is online and requires a new link, they can send us an email and we can re-link the image album. If the client requires a link to images which have been ARCHIVED after the 6month period, these will cost an additional fee to be unarchived and re-uploaded for an additional 6months.